FREE SHIPPING ON ORDERS OVER ₹559 ✦ EASY RETURNS ✦ SECURE CHECKOUTFREE SHIPPING ON ORDERS OVER ₹559 ✦ EASY RETURNS ✦ SECURE CHECKOUTFREE SHIPPING ON ORDERS OVER ₹559 ✦ EASY RETURNS ✦ SECURE CHECKOUTFREE SHIPPING ON ORDERS OVER ₹559 ✦ EASY RETURNS ✦ SECURE CHECKOUT

Refund policy

Return and Refund Policy

At Norevia, we want you to be happy with your purchase. If you are not completely satisfied with your order, we offer a 7-day return policy for eligible items.

Return Eligibility

To be eligible for a return:

  • The return request must be made within 7 days of receiving your order.

  • The product must be unused, in its original condition, and include the original packaging where applicable.

  • Proof of purchase or your order number may be required.

  • Certain products may not be eligible for return due to hygiene, safety, or product-specific restrictions.

How to Request a Return

To request a return, please contact us at hello.norevia@gmail.com within 7 days of receiving your order.

Please include:

  • Your order number

  • The reason for the return

  • Photos or other relevant details, if requested

Our support team will review your request and let you know whether the return is approved and provide the next steps.

Please do not send any product back without receiving return instructions from our support team.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us at hello.norevia@gmail.com within 7 days of delivery.

Please provide your order number and clear photos or videos showing the issue, if requested. We will review your request and provide an appropriate solution, which may include a replacement or refund where applicable.

Change-of-Mind Returns

For approved returns due to personal preference or change of mind, the customer may be responsible for the return shipping costs.

The product must meet our return eligibility requirements before a return can be approved.

Refunds

Once your return has been approved and the returned item has been received and inspected, we will process the refund or replacement according to the approved return request.

Refunds will be issued through the original payment method where possible. Processing times may vary depending on your payment provider.

Shipping charges, where applicable, may not be refundable for change-of-mind returns.

Contact Us

For any questions regarding returns or refunds, please contact our customer support team:

Email: hello.norevia@gmail.com

We are happy to assist you with your return or refund request.